Contact Lavtools for product questions, help with an order, billing, cancellations or returns.
Customer support
Email: support@lavtools.com
Phone: +33 6 50 58 27 98
Hours: Monday–Friday, 9:00 a.m.–6:00 p.m. Eastern Time (America/New_York). International calling charges may apply.
For an existing order, include your order number and the email address used at checkout. Please do not send full payment card details, passwords or security codes.
Business and return address
Lavtools — BALION MARCIN, sole proprietor (EI)9 RUE CANY
31300 TOULOUSE
France
SIREN: 990 171 829
SIRET: 990 171 829 00015
For a return, email us first so we can send your prepaid label and packing instructions. Returns from the United States are sent to the French address above. See Returns & Refunds.