Order Status

Enter the order number from your confirmation email and the billing email address used at checkout to view your order’s status and details.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Order status and parcel tracking

This service looks up your Lavtools order record. It does not display a live parcel location. Carrier tracking is separate: when a tracking reference has been provided for your shipment, use that reference with the carrier.

Need help finding an order?

Check your order confirmation and spam or junk folder. If you still need help, email support@lavtools.com with the name, email address and approximate date used for the purchase. Do not include payment card details.

Customer support: +33 6 50 58 27 98, Monday–Friday, 9:00 a.m.–6:00 p.m. Eastern Time. International calling charges may apply.