Last updated: October 23, 2026
Currency and order total
Prices and checkout totals are shown in United States dollars (USD). Review the item price, quantities, discounts, any applicable tax collected, and final total before confirming payment. Standard shipping to the United States is free. Applicable import duties are included in the price you pay, with no additional delivery or customs charge on arrival.
Any applicable sales tax that we collect is calculated using the information supplied at checkout and displayed before you place the order. Your bank may apply its own currency conversion or cross-border transaction charges; ask your bank about those charges.
Available payment methods
The payment methods actually available for your order are displayed at checkout. Availability can depend on your device, browser, card issuer, billing details and payment provider. A method must appear as an available checkout option before it can be used.
Do not send payment card numbers, security codes, passwords or one-time payment codes by email or telephone. Enter payment information only in the secure checkout interface.
Payment authorization and order confirmation
Follow the payment provider’s instructions to authorize your purchase. Your provider may request an identity or security check. An authorization or pending bank entry is not, by itself, a dispatch confirmation. Your order confirmation records the products and amount submitted; a separate status update records the order’s progress.
If a payment fails, check your billing information and contact your bank or choose another available method. Before trying again, check your email and order status to avoid creating a duplicate order. Contact us if the result of a payment attempt is unclear.
Billing questions and receipts
Keep your order confirmation and payment receipt. For an invoice, billing correction, duplicate charge or unfamiliar payment, contact support@lavtools.com with the order number, date and amount. Do not include full card details. We will investigate the transaction and explain the next steps.
Refunds
Refunds are issued to the original payment method. Return refunds are processed within 7 business days after we receive the returned item; inspection is included in that period. Cancellations of unshipped orders are refunded promptly, within 7 business days. A shorter mandatory legal deadline takes priority. Your bank or payment provider may need additional time to display the credit. See Returns & Refunds and Cancellation Policy.
Seller and billing contact
Lavtools is operated by BALION MARCIN, sole proprietor (EI), 9 RUE CANY, 31300 TOULOUSE, France.
Email: support@lavtools.com
Phone: +33 6 50 58 27 98
Support: Monday–Friday, 9:00 a.m.–6:00 p.m. Eastern Time. International calling charges may apply.